Frequently Asked Questions
Answers about eligibility, classes, payments, receipts and certificates.
FAQ
Questions applicants often ask
Programme
4 questionsWho can join the courses?
Anyone who meets the eligibility listed on the course page can apply — students, graduates, working professionals, aspiring teachers, entrepreneurs and homemakers. Most courses require a Class 12 pass; a few ask for graduation, and some accept a Class 10 pass (for some courses, together with work or business experience).
How are the classes conducted?
All classes are conducted live on Google Meet. After your application is approved and your payment is verified, the class schedule and joining instructions are shown on the Check Application Status page.
Do I need any prior experience?
Most courses need no prior experience in the subject; the eligibility on each course page lists exactly what is required. Teacher Training courses cover both subject skills and practical teaching methods, so prior teaching experience is helpful but not required.
Is this certificate a government licence or degree?
No. The certificate confirms that you have completed your course, including the required attendance and assessments. It is not a government licence, academic degree or guarantee of employment. Any verified credentials of the organisation are published on the About page.
Enrollment
3 questionsDo I need to create an account to apply?
No account or password is needed. Fill in the online application form. You will receive an application number, which you can use with your registered mobile number or email address to check your status, pay the fee and download documents.
I lost my application number. What should I do?
Check the confirmation email sent to your registered email address. If you still cannot find it, contact us from your registered email address or mobile number and we will help you after verifying your details.
Can I correct my details after applying?
If our team needs a correction, the status page will show a correction request and allow you to update the permitted details. For other changes, please contact us.
Fees & Payments
4 questionsWhat is the programme fee?
Fees depend on the course. The total fee for each course is shown on its course page and on the Fees page, and the fee for your course is recorded on your application when you apply. Refunds follow the Refund and Cancellation Policy.
How do I pay the fee?
Pay securely online through our payment gateway (UPI, cards, net banking and wallets, as supported by the gateway). Your application is marked as paid only after the payment is verified with the gateway.
My money was debited but the status shows unpaid. What should I do?
Do not pay again. Payment confirmation can occasionally take a few minutes. Open Check Application Status and use the "Check payment status" option. If it is still not updated after a few hours, contact us with your application number and transaction reference.
How do I get my payment receipt?
Once your payment is verified, use the Download Payment Receipt page with your application number and registered mobile number or email address. A verification code may also be sent to your registered contact.
Certificates
2 questionsWhen will I receive my certificate and marksheet?
Certificates are issued only after you complete the training, meet the attendance requirement, pass the assessments and our team approves the issuance. You will be notified, and you can then download the documents from the Download Certificate page.
How can an employer or institution verify my certificate?
Anyone can verify a certificate on the Verify Certificate page by entering the certificate number or scanning the QR code printed on the certificate. Only the minimum information needed for verification is shown.
