This policy explains when the programme fee paid to Appsgain Technologies Private Limited can be refunded and how to request a cancellation.
How to request a cancellation or refund
Write to admission@appsgain.in from your registered email address with your application number, the payment transaction reference and the reason for your request. Requests are acknowledged and reviewed by our accounts team.
When a refund is given
- Application not approved: if your application is not approved after payment, the full amount paid is refunded.
- Batch cancelled by us: if we cancel or substantially reschedule the batch and you do not wish to move to another batch, the full amount paid is refunded.
- Cancellation before the batch starts: if you cancel before the batch start date, the amount paid is refunded after deducting payment-processing charges, if any, levied by the payment gateway.
- After the batch has started: fees are generally not refundable once classes have started. Requests made in exceptional circumstances are considered on a case-by-case basis at the discretion of Appsgain Technologies Private Limited.
- Duplicate payment: if you are charged more than once for the same application, the extra amount is refunded in full.
How refunds are paid
Approved refunds are initiated to the original payment method. After a refund is initiated, it usually reflects in your account within 5–10 working days, depending on your bank or payment provider. Offline payments are refunded to the bank account from which the payment was received.
Effect of a refund
When a full refund is processed, the application is cancelled and access to classes ends. Receipts for refunded payments are marked as refunded.
Transfers
If you wish to move to a later batch of the same course instead of cancelling, write to us before the batch starts; transfers are subject to seat availability.
